Last Modified: September 18, 2020
OMNI is dedicated to providing its Users (e.g., Services visitors or customers) the highest level of transparency and control over the use of their data when using our Services. This Policy details each type of personal data we collect, how we use it and how you can control it. Any information processed by OMNI is treated as confidential, stored securely and accessed by authorized personnel only. OMNI has implemented and maintains appropriate technical, security and organizational measures to protect your personal data against unauthorized or unlawful processing and against any loss, destruction, damage, theft or disclosure.
Our Services are very diverse, sometimes additional terms or product requirements may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.
Data We Collect
OMNI currently collects the following personal data from Services Users:
Services Visitors (before Sign Up) - When you visit our Services, certain information gets created and logged automatically. Here are the data points we collect:
Log data: When you use our Services, we process log data, including the information that your browser automatically sends, and information related with your interaction with our Services.
Personal data: OMNI may collect and process any personal data that you voluntarily make available to us by completing our Services forms (i.e., Demos, Trials requests), or subscription contact services.
Services Users (after Sign Up) - Following sign up, whenever you use our Services we collect behavioral data points essential for the provision of OMNI Services.
On sign up: When you Sign Up you give us certain information voluntarily. This information may include your name, email address and other personal information.
Please note that all data requested by OMNI is mandatory except in specific cases where we state that some of the data is not mandatory. Failure to provide mandatory data may make it impossible for us to provide our Services.
Collected Data Use
We use the information we collect to provide better Services to our Users. OMNI or our service providers may use the information we collect from you in various ways including in connection with:
conducting Services registration and authentication;
providing service and support to you;
billing you for Services;
verifying your identity;
carrying out our obligations and enforcing our rights arising from any contracts entered into between you and OMNI;
communicating information about Services and other interactions (e.g., customer service inquiries, user conferences, etc.);
improving our Services and other interactions (e.g., customer service inquiries, user conferences, etc.);
contacting you to complete surveys that we use for marketing or quality assurance purposes;
sending you promotional information; complying with Service Offering obligations as well as in any other way we describe when you provide information;
combating fraud, crime and as otherwise required or permitted by law;
and for any other purpose with your consent.
We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be offering. If you no longer wish to receive these types of communications, you may turn them off at the device level by opting out. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
We do not share, sell, rent, or trade user information with third parties for their commercial purposes.
We sometimes share your information with third parties so we can provide you with the best experience, to support our user customization experience and comply with applicable laws. We share your information with:
Third-party services you select on Sign Up;
Online advertisers and third-party companies that we use to audit or improve the delivery and performance of ads or content on websites and apps (i.e., Google adwords) and vice versa;
Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or OMNI; or to detect, prevent, or otherwise address fraud, security or technical issues.
We will retain the data we process on behalf of our customers for as long as needed to provide Services to our customers at their instruction. OMNI may also retain this data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
OMNI Arsenal is a global platform. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third-party companies or services are covered by the service agreements with our customers. We may also disclose your personal information and other information across country borders:
to our subsidiaries and affiliates;
to comply with the law or in response to a subpoena, court order, law enforcement or government request, or other legal process;
to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings;
if OMNI determines in its good faith judgment that such disclosure is necessary to provide its Services or to protect the rights, interests, safety, or property of its business, employees, suppliers, customers, or others;
in connection with any proposed or actual sale or other transfer of some or all assets of OMNI, and/or any proposed or actual sale or merger of OMNI or any division of OMNI;
to enforce the terms of any agreement with OMNI;
to combat fraud or other criminal activity;
for any other purpose disclosed by us when you provide the information;
as otherwise required or permitted by law; and/or
with your consent.
California Privacy Rights
f you are a California resident, California Civil Code §1798.83 permits you to request information regarding the disclosure of your personal information by OMNI to its affiliates and/or third-parties for their direct marketing purposes, within the past year. To make such a request, contact us via email at